Solved: Cannot Download Items from My Purchase History (Sims 3) - Answer HQ
Purchase history for Xbox 's is completely broken and has been for some time. I can't view it on the website nor on my Xbox 's directly. I wish Microsoft would fix this. Thank you for bringing this issue to our attention. Is there an error message or error code that appears when trying to access your purchase history on the console?
To review purchases you've made with your Microsoft account, track orders, and view invoices, sign in to the order history page on your Microsoft account dashboard. You can see info for purchases like apps, games, and subscriptions such as Microsoft and Xbox Live. Make sure you sign in with the account you used to make the purchase.
To see which apps, music, and other content you bought, look at your purchase history. You can also see the payment method and the device that you used to buy the item. Show purchase history.